Identifying the effective factors on customer knowledge management development: Evidence from customs industry
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
Identifying the Effective factors on Pleasure reading
Background and aim: An important factor to tendency for read and increase per capita reading is enjoy the reading. Pleasure reading has significant impact on the continuity of reading and lifelong readers. This is very important in Iran due low per capita. It must be understood what factors are influencing and creating of Pleasure reading. Therefore, this study aim is, identify the experiences ...
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The main objective of the present work was to study the factors affecting the deployment of knowledge management in Agriculture Bank of Qom Province. It was a causative-relational study in terms of data collection. Also, it was a field study, non-experimental in terms of variables control. Sample size was estimated by Morgan table and the data were collected by a questionnaire. The statistical ...
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ژورنال
عنوان ژورنال: Management Science Letters
سال: 2016
ISSN: 1923-9335,1923-9343
DOI: 10.5267/j.msl.2015.12.002